I’ll have your money refunded. I’m sorry you weren’t satisfied with the print. The new internal paper should help with that. We’ll have that up by the end of this week.
By the way, Bill is the CEO of QOOP, but we both spend a fair bit of time minding customer service for good feedback like yours.
Thank you Phil! Thank you Bill! You win 200 instant karma points for your hands-on customer support and for simply caring about improving your product. I am very much looking forward to seeing the QOOP improvements! I will give it another try, sometime down the road.