Skip the Water-Cooler Gossip

“You can’t be a ‘Negative Nancy’ and create great things. I’ve watched mergers, acquisitions, breakups, sales, and all the lost productivity that comes with hallway conversation that does absolutely nothing for the company or your career. It’s just pointless.”

- Cheryl Bachelder, Popeyes CEO in this interview

(via Michael S Galpert)

18 Comments leave a comment below

  1. Best thing she said in that interview, in my humble opinion, is…

    “He said, ‘A mediocre idea executed brilliantly wins every time.’ I really argued with him. I was young, and I was going to do brilliant things, not mediocre things. So I argued and argued. And he said, ‘You wait.’ I didn’t yet understand the power of following through and truly fixing problems and implementing crazy ideas; it’s much harder to do than thinking them up. I now agree with him completely.”

  2. Jonah Lehrer’s book about creativity does say the opposite. For example Pixar animation studio space is design in a special way so workers would meet other workers from different departments to have a chat with them. They do have centralized bathrooms.

  3. Tadas,

    I think the point isn’t that water cooler chatting is bad. In fact, I think most people would agree with you that it can be a good thing.

    The point is that complaining and gossip don’t lead to great products.

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