“If a website (or any artifact) lacks quality, it is not just one aspect that needs improvement and then it’s all good. Quality is not just the method, just the form, or just the content. The lack of quality doesn’t cumulate in a spot, it is fundamental. Quality is what holds form and content together.”
- Oliver Reichenstein
Putting Thought Into Things, by Oliver Reichenstein
“You’ll become known for doing what you do. It’s a simple saying, but it’s true…The only way to start being asked to do something you want to do is to start doing that thing on your own.”
- Jonathan Harris
Beautiful feature in The Great Discontent
1. You should attempt to re-express your target’s position so clearly, vividly, and fairly that your target says, “Thanks, I wish I’d thought of putting it that way.
2. You should list any points of agreement (especially if they are not matters of general or widespread agreement).
3. You should mention anything you have learned from your target.
4. Only then are you permitted to say so much as a word of rebuttal or criticism.
- Daniel Dennet
From this brain pickings blog post.
“Outside the room nobody really knows or even cares about your grand vision. Instead, your product is all there is.”
- Albert Wenger
From this article: Your Product Is All There Is
“Criticism is a privilege that you earn — it shouldn’t be your opening move in an interaction…
The notion that the only way you can critically engage with a person’s ideas is to take a shot at them, is to be openly critical — this is actually nonsense. Some of the most effective ways in which you deal with someone’s idea are to treat them completely at face value, and with an enormous amount of respect. That’s actually a faster way to engage with what they’re getting at than to lob grenades in their direction…
If you’re going to hold someone to what they believe, make sure you accurately represent what they believe.”
- Malcolm Gladwell
From this Brain Pickings post: Malcolm Gladwell on criticism, tolerance, and changing your mind
“…Tribes thrive when they connect and coordinate and synchronize. They work when they create a cultural connection. But they can’t thrive when they merely embrace (or deny) the reality of the world around them.
As you organize and lead your tribe, then, the opportunity is to be crystal clear about what you stand for, but to give the alert observers within your clan the ability to stick with you and what they believe without having to pretend that the world outside doesn’t actually exist.”
The panda and the bicycle, by Seth Godin
“If you try to delight the undelightable, you’ve made yourself miserable for no reason.”
- Seth Godin
Read the full post: It’s not about you
“… It’s much easier to spend a lot of time making your microphone louder than it is working on making your message more compelling…
The path of chiming in is safe and easy and carries little apparent risk and less reward (for you and for your readers). Choosing to dig deep and say more, though, is where both risk and reward live.”
- Seth Godin
From this post: More people saying less (and a few more people saying more)
“I was already at my desk on my first day of work when Massimo arrived. As always, he filled the room with his oversized personality. Elegant, loquacious, gesticulating, brimming with enthusiasm. Massimo was like Zeus, impossibly wise, impossibly old. (He was, in fact, 49.) My education was about to begin.”
Michael Bierut remembering design legend Massimo Vignelli
“Fear of what other people will think is the single most paralyzing dynamic in business and in life. The best moment of my life…was the day I realized that I no longer give a damn what anybody thinks. That’s enormously liberating and freeing, and it’s the only way to live your life and do your business.”
— Cindy Gallop
Taken from Cindy’s fantastic CreativeMornings talk.
“Immediately after every lecture, meeting, or any significant experience, take 30 seconds — no more, no less — to write down the most important points. If you always do just this, said his grandfather, and even if you only do this, with no other revision, you will be okay.”
The 30 second habit with a lifelong impact, by Robyn Scott
“The issue of craft is the difference between good and great. When you go from good to great, there’s this element of delight and magic that has to happen in design… That’s where great design comes from — great design changes us. We smile, we laugh.”
- Maria Guidice
Design Matters conversation with Maria Guidice, director of product design at Facebook and author of Rise of the DEO: Leadership by Design.
Guilherme Menga created a beautiful collection of hand-lettered advice.
“People tend to have one of three ‘styles’ of interaction. There are takers, who are always trying to serve themselves; matchers, who are always trying to get equal benefit for themselves and others; and givers, who are always trying to help people.”
Wharton Professor Adam Grant Explains Why The Most Successful People Are Givers, by Drake Baer