“Someone who shows up with enthusiasm made a decision before she even encountered what was going on. The same thing is true for the guy who scowls with contempt before the customer opens his mouth.
It’s a choice.
This choice is contagious.
This choice changes what will happen next.
This choice is at the heart of what it takes to be successful at making change or performing a service.
More than you imagine, we get what we expect.”
We know what your choice is Tina! You are the perfect example of the success and joy that ensues when you face the world with enthusiasm :)
Apr 9th, 2015 / 9:34 pm